Q.01
Why don't you publish hourly rates?
Hourly billing rewards slow work and creates friction over every micro-decision — was that a 15-minute task or a 22-minute task? Weekly pods align our incentive with throughput. You know what you're paying. We know what we're shipping.
Q.02
Can we start with one week?
Yes — the 1-Week Burst inside Overflow Pods exists for that. Most agencies use it as a low-risk first engagement. If the work continues, the pod converts into Invisible Delivery Team rates with no second sales cycle.
Q.03
What happens if a pod finishes the work early?
Unused days roll into the next week, or we re-scope and reduce the next invoice. We do not invoice for unused capacity. The weekly rate buys throughput, not timesheets.
Q.04
Are these prices final?
These are starting prices. Final SOWs are scoped against your brief, and we send a fixed weekly or per-engagement quote before kickoff — no surprise invoices, no scope-creep billing without a written change request.
Q.05
Do you offer fixed-bid project pricing?
For Proposal Rescue Desk engagements, yes — the cycle itself is fixed-bid. For delivery, we strongly prefer pods because they handle changing scope better than fixed-bid contracts. We will quote fixed-bid for narrowly defined projects on request.
Q.06
Where is the delivery team based?
AgencyRelay delivers from India through Salt Technologies, Inc. — a US-incorporated parent with a 13+ year delivery operation. Pods overlap US business hours every working day, and every MSA / NDA / SOW is issued by Salt as the legal counterparty.
Q.07
What's the difference between an Overflow Pod and a Dedicated Partner Pod?
Overflow Pods are short-term burst capacity, billed weekly with 1-week minimums. Dedicated Partner Pods are reserved capacity for ongoing, recurring delivery — billed monthly, with custom rates. The structure is explained inside Partner Models.
Q.08
Do you require an annual commitment?
No. Our shortest engagement is one week. Multi-week pre-paid pods unlock the discounts above, and Dedicated Partner Pods are a 3+ month arrangement — but nothing on this page requires a year-long contract to start.